Key Responsibilities:

• Product Support and Maintenance:

• Provide technical support and troubleshooting for product-related issues.

• Collaborate with cross-functional teams to resolve technical problems.

• Work with development to create runbooks

• Scripting and Automation:

• Develop and maintain scripts using Python or similar scripting languages to automate routine tasks and processes.

• Implement automation solutions to enhance the efficiency of AWS operations.

• Database Management:

• Work with various databases such as MongoDB, SQL, and Redshift to manage data storage, retrieval, and processing.

• AWS:

• Should have basic understanding of aws services and terminology.

• Collaboration and Communication:

• Work closely with product development, operations, and other teams to ensure smooth integration and deployment of solutions.

• Document processes, solutions, and best practices for internal and external use.

Qualifications:

• Technical Skills:

• Proficiency in Python or similar scripting languages.

• Experience with databases such as MongoDB, SQL, and Redshift.

• Strong understanding of AWS services and cloud infrastructure.

• Knowledge of automation tools and frameworks.