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| Product Operations | Full-time
About ALLEN:
After dominating the offline market of ‘Tutoring’, Allen Careers has set out to build the next big thing to happen to ‘Education’. Allen Digital aims to build an EdTech platform to provide students with everything that a classroom cannot. Allen Digital was created as a strategic partnership between Allen Careers Institute and Bodhi Tree Systems to ensure tech enablement for millions of students. We are backed by some of the best names in – media, business, education, and technology. This is a start-up, which has a reputed team, strong investors, and a legacy. If building 0 to 1 excites you and you want to work with a team of proven leaders, please reach out to us.
Responsibilities:
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Be a champion of experience for users of the platform, internal users or students
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Be the subject matter expert on multiple product pods/ features that are getting built and drive operationalization across business, tech and admin teams
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Establish and maintain strong communication with center heads to ensure consistent adoption and utilization of the product.
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Collaborate with cross-functional teams to gather feedback from users and stakeholders, identify gaps and prioritize feature requests for product improvement.
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Prepare and present regular reports on adoption metrics and operational performance to senior management.
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Drive strategic initiatives to enhance the product operations function, streamline processes, and optimize resource allocation.
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Collaborate with Product Management, Engineering, and other cross-functional teams to align product operations efforts with the overall product strategy
Requirements:
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5+ years of experience in a fast-paced and dynamic environment.
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Edtech exposure is a plus
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Strong understanding of products, technology, and industry trends.
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Excellent communication and interpersonal skills.
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Analytical mindset with the ability to use data to drive decision-making.
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Proficiency in project management and process optimization.