Job Description for Pre sales (Admission Associate).

Job Summary:

As a Pre Sales Executive (Admission Associate) at Allen Online, you will play a pivotal role in engaging prospective learners, understanding their requirements, and converting them into loyal customers by recommending the right learning products. You will be responsible for initiating and guiding the sales process from lead qualification to closing deals.​

Key Responsibilities:

• Make outbound calls to prospective customers from the provided lead database.

• Lead Generation & Lead Qualification: Identify and contact potential leads through phone calls. Qualify leads based on needs, interest, and fit for the product offerings.​

• Product Demonstration: Provide Support for product demos and presentations by Admission Officers and  explain the platform's features and benefits to prospective customers when required . ​

• Customer Engagement: Engage with inbound and outbound leads, follow up on queries, and maintain a relationship throughout the sales cycle.​

• Sales Conversion: Provide support for achievement of  monthly sales targets by the team . Work closely with the team to ensure timely and accurate follow-ups.​

• CRM Management: Maintain accurate and up-to-date records of interactions in the CRM system & Google sheets.​

• Collaboration: Work closely with the marketing and product teams to improve lead quality and sales conversion rates.​ Collaborate with team members and report updates to managers.

Requirements:

• Education: Bachelor’s degree in Business, Marketing, or a B.Tech, BE.​

• Experience: 1–3 years of experience in inside sales, telesales, or direct sales, preferably in the edtech, SaaS, or related industries. Candidate with good communication skills are welcome.​

• Communication Skills: Strong communication and presentation skills, with the ability to tailor the pitch to different audiences (students, parents, school principals, etc.)

• Problem Solving & Negotiation: Ability to identify customer needs, overcome objections, and close sales effectively.

• Strong organizational skills : to manage multiple leads and follow-ups efficiently.

• Technical Proficiency: Proficient in using CRM software and Google Sheet.

• Language Proficiency: Fluent in English, Hindi and Regional Languages.