Product Operations Associate - Contractual Role

Bengaluru, Karnataka, India | Product | Full-time

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About ALLEN:

After dominating the offline market of ‘Tutoring’, Allen Careers has set out to build the next big thing to happen to ‘Education’. Allen Digital aims to build an EdTech platform to provide students with everything that a classroom cannot. Allen Digital was created as a strategic partnership between Allen Careers Institute and Bodhi Tree Systems to ensure tech enablement for millions of students. We are backed by some of the best names in – media, business, education, and technology. This is a start-up, which has a reputed team, strong investors, and a legacy. If building 0 to 1 excites you and you want to work with a team of proven leaders, please reach out to us.

 

Key Responsibilities:

  • Work closely with the Product and Business teams to understand the requirements for app and website layout changes and adjustments.

  • Implement changes and manage the layout and functionality of the website and app, ensuring a seamless and uniform experience across 

  • Keep a track of all configurations and regularly update and modify widgets, banners as per course to reflect the latest relevant information, ensuring accuracy and relevance.

  • Regularly test and monitor the website and app for functionality, layout consistency, and performance across different browsers and devices.

  • Collaborate with the engineering team to troubleshoot and address any backend issues impacting frontend display or app behavior.

  • Be the subject matter expert on different pages, widgets and their behaviour and thus be the POC for any discussions around improving the UI/UX

Qualifications:

  • 2+ years of experience in website/app layout management and/or product operations

  • Ability to implement and maintain precise layout configurations, ensuring the correct configs of course, streams, and content combinations.

  • Basic Understanding of JSON/ HTML/ APIs to make minor modifications independently

  • Stakeholder and program management skills to work closely with Product, Business, and Technical teams to implement changes.

  • Ability to interpret user feedback and apply it to enhance the overall user experience on the platform.

 

Please Note: This is a Contractual role for 6 months